Effective communication skills

Disc 1. The magic of everyday communication ; The complex layers of face-to-face talk

Disc 2. The social context that shapes our talk ; The operations of the cognitive unconscious

Disc 3. The conscious mind in perception ; The conscious mind in using language

Disc 4. The conscious mind and emotion ; The development of our sense of self

Disc 5. Self, attachment, and self-esteem ; Protecting the self in face-to-face talk

Disc 6. Conscious self-talk and self-management ; Challenges to effective communication

Disc 7. Talking to connect and build relationships ; Differences, disagreement, and control talk

Disc 8. Commands, accusations, and blame ; Healing relationships with dialogue talk

Disc 9. Focus on the other, the heart of the dialog ; Assertive dialogue to manage disagreement

Disc 10. Compassionate confrontation ; Communication, gender and culture

Disc 11. Talking our way to lasting relationships ; Leadership, appreciation, and productivity

Disc 12. Dialogue and appreciation, engaged employees ; Dialogue, ethical choices behind our talk.