From the Book - Fifteenth edition.
A first look at interpersonal communication
Interpersonal communication and social media
Communication and identity : creating and presenting the Self
Perception : what you see is what you get
Emotions : feeling, thinking, and communicating
Language : barrier and bridge
Nonverbal communication : messages beyond words
Listening : more than meets the ear
Communication and relational dynamics
Interpersonal communication in close relationships
Improving communication climates
Managing interpersonal conflicts.
From the Book - 12th edition
A first look at interpersonal relationships
Communication and identity: creating and presenting the self
Perception: what you see is what you get
Emotions: thinking, feeling, and communicating
Language: barrier and bridge
Nonverbal communication: messages without words
Listening: more than meets the ear
Communication and relational dynamics
Intimacy and distance in relational communication
Improving communication climates
Managing interpersonal conflicts.