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Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.
Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston shares simple but powerful techniques...
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"In his sixth business book, bestselling author, entrepreneur, and investor Gary Vaynerchuk explores the twelve essential emotional skills that are integral to his life-and business-success and provides today's (and tomorrow's) leaders with critical tools to acquire and develop these traits"--
For decades leaders have relied on "hard" skills to make smart decisions, while dismissing soft skills like self-awareness and curiosity. Vaynerchuk argues...
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"The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's "most admired" companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there - the "partners"--And the special experience they create for each customer. Filled with real-life...
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"Are you looking for more than a J-O-B? Do you want to find purpose instead of just a paycheck? There's a reason you can't shake the feeling you were meant for more. In his new book, national bestselling author and career expert Ken Coleman lays out the seven stages for discovering and doing the work you were born to do. You'll go from a day job to your dream job by learning how to: 1. Get Clear on the work you were uniquely made to do and why. 2....
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"Show Your Work! is about why generosity trumps genius. It?s about getting findable, about using the network instead of wasting time ?networking.? It?s not self-promotion, it?s self-discovery?let others into your process, then let them steal from you. Filled with illustrations, quotes, stories, and examples, Show Your Work! offers ten transformative rules for being open, generous, brave, productive."--Provided by publisher.
11) Hiding in the bathroom: an introvert's roadmap to getting out there (when you'd rather stay home)
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The marketing guru and host of the Forbes.com podcast of the same name challenges popular theories about the secrets to professional success to outline practical tips for building strong relationships and enabling achievements on one's own terms. --
Aarons-Mele offers practical tips to help readers build strong relationships and achieve their own definition of professional success. She includes exercises to help readers evaluate their own work/life...
12) #Girlboss
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"The first thing Sophia Amoruso sold online wasn't fashion - it was a stolen book. She spent her teens hitchhiking, committing petty theft, and dumpster diving. By age twenty-two, she had resigned herself to employment, but was still broke, directionless, and checking IDs in the lobby of an art school--a job she'd taken for the health insurance. It was in that lobby that Sophia decided to start selling vintage clothes on eBay. Flash forward eight...
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"Working women today are better educated and more well qualified than ever before. Yet men still predominate in the corporate world. In The Confidence Code, Claire Shipman and Katty Kay argue that the key reason is confidence. Combining cutting-edge research in genetics, gender, behavior, and cognition--with examples from their own lives and those of other successful women in politics, media, and business--Kay and Shipman go beyond admonishing women...
15) Crushing it!: how great entrepreneurs build their business and influence -- and how you can, too
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In his 2009 book Crush It, Gary Vaynerchuk insisted that a vibrant personal brand was crucial to entrepreneurial success. Now Gary explains why that's even more true today, offering his perspective on what has changed in the last nine years and what principles remain timeless. He also shares stories from other entrepreneurs who have grown wealthier -- and not just financially -- than they ever imagined possible by following Crush It principles. The...
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Managing Up is your guide to the most valuable 'soft skill' your career has ever seen. It's not about sucking up or brown-nosing; it's about figuring out who you are, who your boss is, and finding where you meet. It's about building real relationships with people who have influence over your career. Managing up is good for you, good for your boss, and good for the organization as a whole. This book gives you strategies for developing these all-important...
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"Once one of Silicon Valley's greatest success stories, Facebook has been under constant fire for the past five years, roiled by controversies and crises. It turns out that while the tech giant was connecting the world, they were also mishandling users' data, spreading fake news, and amplifying dangerous, polarizing hate speech ... Drawing on their unrivaled sources, Sheera Frenkel and Cecilia Kang take readers inside the complex court politics, alliances...