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Summary
A guide to professional etiquette counsels readers on how to forge successful, productive relationships with business associates, in a resource that covers such topics as handling conflicts, communicating effectively, and the latest rules in business entertainment.
"Today, more than ever, good manners mean good business. The Etiquette Advantage in Business offers proven, essential advice, from resolving conflicts with ease and grace to building productive...
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Now more than ever, effective communication skills are key for successful patient care and positive outcomes. "Interpersonal Relationships: Professional Communication Skills for Nurses, 8th Edition" helps you to develop skills in communicating effectively with clients, families, and colleagues in order to achieve treatment goals in health care. Using clear, practical guidelines, it shows how to enhance the nurse-client relationship through proven...
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"Master the skills you need to communicate effectively in the healthcare setting! With this text, you will learn how to interact with patients, families, and the healthcare team in ways that are professional, honest, empathetic, and knowledgeable. It provides a clear guide to essential concepts and competencies, covering relationship skills, health promotion, patients with special communication needs, and interprofessional communication. Connecting...
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Creating & Sustaining Civility in Nursing Education provides a comprehensive overview of civility and incivility in nursing education and presents a variety of evidence-based strategies that faculty - and students - can implement to promote and maintain civility and respect in the education setting. -- Provided by publisher.