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"We live, says Ed Schein, in a culture of Tell. Rather than trying to genuinely relate to other people we tell them what we think they need to know or should do based on assumptions we've made about them. But telling makes people feel inferior--it shuts them down. This is particularly true of interactions between superiors and subordinates, and that's where it's particularly problematic. In today's complex, interconnected, rapidly changing world hierarchy...
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"We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works? Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to...
Series
Summary
The Cambridge Handbook of Personal Relationships serves as a benchmark of the current state of scholarship in this dynamic field, synthesizing the extant theoretical and empirical literature, tracing its historical roots, and making recommendations for future directions. The volume addresses a broad range of established and emerging topics, including theoretical and methodological issues that influence the study of personal relationships; research...
Author
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A collection of poetry and short prose focused on understanding how past wounds impact our present relationships. The author describes how intense emotions accumulate in our subconscious and condition us to act and react in certain ways. In a spare, poetic style, he guides readers through the excavation and release of the past that is required for growth.