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"We live, says Ed Schein, in a culture of Tell. Rather than trying to genuinely relate to other people we tell them what we think they need to know or should do based on assumptions we've made about them. But telling makes people feel inferior--it shuts them down. This is particularly true of interactions between superiors and subordinates, and that's where it's particularly problematic. In today's complex, interconnected, rapidly changing world hierarchy...
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"For anyone who wants to be heard at work, earn that overdue promotion, or win more clients, deals, and projects, the bestselling author of Captivate, Vanessa Van Edwards, shares her advanced guide to improving professional relationships through the power of cues. If you've ever been interrupted in meetings, overwhelmed in presentations, or even felt awkward during interactions, it's not you, it's your cues! Becoming fluent in the language of cues-the...
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"We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works? Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to...
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This edition of the most influential self-help book of the last century has been updated under the care of Dale Carnegie's daughter, Donna, introducing changes that keep the book fresh for twenty-first century readers, with priceless material restored from the original 1936 text. One of the best-known motivational guides in history, Carnegie's advice has remained relevant for generations because he addressed timeless questions on communicating and...
Series
Summary
The Cambridge Handbook of Personal Relationships serves as a benchmark of the current state of scholarship in this dynamic field, synthesizing the extant theoretical and empirical literature, tracing its historical roots, and making recommendations for future directions. The volume addresses a broad range of established and emerging topics, including theoretical and methodological issues that influence the study of personal relationships; research...
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A collection of poetry and short prose focused on understanding how past wounds impact our present relationships. The author describes how intense emotions accumulate in our subconscious and condition us to act and react in certain ways. In a spare, poetic style, he guides readers through the excavation and release of the past that is required for growth.
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Series
Opinions throughout history volume 6
Summary
As a resource for exploring the influences on American values, Opinions Throughout History: Social Media Issues provides an essential and an accessible commentary on the ways in which advances in communication technologies and practices have shaped American opinion and history.