Catalog Search Results
Author
Summary
Practicing nurse and New York Times columnist Theresa Brown invites readers to experience not just a day in the life of a nurse but all the life that happens in just one day on a hospital cancer ward. In her skilled hands, as both a dedicated nurse and an insightful chronicler of events, we are given an unprecedented view into the individual struggles as well as the larger truths about medicine in this country, and by the end of the shift, we have...
Author
Summary
A guide to professional etiquette counsels readers on how to forge successful, productive relationships with business associates, in a resource that covers such topics as handling conflicts, communicating effectively, and the latest rules in business entertainment.
"Today, more than ever, good manners mean good business. The Etiquette Advantage in Business offers proven, essential advice, from resolving conflicts with ease and grace to building productive...
Author
Summary
Now more than ever, effective communication skills are key for successful patient care and positive outcomes. "Interpersonal Relationships: Professional Communication Skills for Nurses, 8th Edition" helps you to develop skills in communicating effectively with clients, families, and colleagues in order to achieve treatment goals in health care. Using clear, practical guidelines, it shows how to enhance the nurse-client relationship through proven...
Author
Summary
"Master the skills you need to communicate effectively in the healthcare setting! With this text, you will learn how to interact with patients, families, and the healthcare team in ways that are professional, honest, empathetic, and knowledgeable. It provides a clear guide to essential concepts and competencies, covering relationship skills, health promotion, patients with special communication needs, and interprofessional communication. Connecting...
Author
Summary
Nursing has a not-so-secret problem. The profession is prone to--some would say thrives on--workplace conflict, incivility, bullying, and meanness. And while nurses observe and experience this conflict daily, too few have been trained in its resolution. Toxic Nursing aims to change that with strategies, tools, and techniques to help nurse leaders, managers, and administrators defuse conflict, turn around toxic situations, and create positive, healthy...
Author
Summary
Creating & Sustaining Civility in Nursing Education provides a comprehensive overview of civility and incivility in nursing education and presents a variety of evidence-based strategies that faculty - and students - can implement to promote and maintain civility and respect in the education setting. -- Provided by publisher.